Your most Frequently Asked Questions are answered below.
If you have any other questions than those listed below, please contact us.
Disclaimer
The items that are sold in this shop have no connection to any fashion clothing and are Only sold to celebrate the motor scooter and the way of life that has become associated with it.
Terms and Conditions
All information supplied to us is strictly confidential and is only used to send your goods. It is not recorded or passed on to any third party.
If you have any issues please contact us by Telephone: 01934 417834 or Email: stuart.lanning@btconnect.com.
Delivery
We will try to get orders out as soon as possible, but obviously that is subject to stock, so please allow 28 days in case an item is temporarily out of stock. If you need an item for a particular date, please ring us first and confirm the item is in stock.
Postage
All orders are sent by post office or courier. If an item is of high value we will normally send by recorded delivery or tracked courier. If it goes missing, we will track the item and if we are sure that the post office / courier company is at fault, we will replace the item and pay postage to resend the goods to you.
Returns
If an item is faulty, please return it to us within 14 days, with your invoice for exchange or refund (including your postal costs).
If an item is unsuitable, please return the item to us within 10 days for exchange or refund excluding postal costs.
Scooterproducts, The Lambretta Museum, 77 Alfred Street, Wetson-super-Mare, BS23 1PP.