Page last updated

Monday September 29, 2008
  FAQ's is an independent company in no way connected to Scootering International magazine.
Your most Frequently Asked Questions Answered
If you have any other questions than those listed below, please
 contact us.
The items that are sold in this shop have no connection to any fashion clothing and are  Only sold to celebrate the motor scooter and the way of life that has become associated with it.

Terms and Conditions We have never bothered with this kind of bullshit in the past, but have done this time for two reasons

Our business is growing and we sell scooter gear all over the world. People have a right to know what happens if an item is faulty, doesn't fit or is just unsuitable.

Most of our customers know us and trust us, and many of them are friends. Those who are new customers and don't know us, need to know what to do if they are not happy with the goods they receive.


We will try to get orders out as soon as possible, but obviously that is subject to stock, so please allow 28 days incase an item is temporarily out of stock. If you need an item for a particular date, please ring us first and confirm the item is in stock.


All orders are sent by post office or courier. If an item is of high value we insure it. If it goes missing, we will track the item and if we are sure that the post office / courier company is at fault, we will replace the item and pay postage to resend the goods to you.

If an item is faulty, please return it to us within 10 days, with your invoice for exchange or refund (including your postal costs).
If an item is unsuitable, please return the item to us within 10 days for exchange or refund excluding postal costs.

Please see terms and conditions for items Sold by The Soleroom All enquiry¹s relating to your order please
telephone: 01934 623700 or email: For further product information go to:

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